Currently, there are many formats available to support e-mail on desktop and
laptop computers. DBI supports the major formats and can restore your
files in a variety of ways. With both Microsoft Outlook and Outlook Express,
your e-mail is stored in a single file commonly located on your local hard
drive.* Unfortunately, that creates a single point of failure for all your
e-mail. Below are some common problems our clients have:
Exporting and Importing into different client software
Correcting corrupt PST files
Correcting over-sized PST files
Retrieving mail that has been deleted from :Deleted Items"
When not used in conjunction with an Exchange Server, Microsoft Outlook uses
“Personal Folders” or PST Files to store your e-mail data. These files have set
limits that will allow the file to grow only to a maximum size of 1.99 GB. If
you have reached this limit your file will corrupt and you will be unable to
access your e-mail. For this situation, we have developed special techniques to
recover your lost e-mails. PST Files commonly fail due to corruption far before
the maximum limit is reached, so we recommend that you avoid letting these
files get too large.
Microsoft Outlook Express:
Outlook Express is another very common e-mail client used by millions.
Unfortunately, there are a number of versions in use and it is not always easy
to transfer your mail from one version to another. If you find yourself in this
situation, contact us and we can help.
*Please remember File Detectives is not capable of recovering mail that does not
reside locally on your hard drive. If you use the standard Hotmail or Yahoo
free e-mail accounts we cannot recover this data.